Moalboal Eco Lodge Care About Your Health and Peace of Mind
As we welcome guests to our Eco lodge following the COVID-19 (Coronavirus) pandemic, we want you to sleep safely in the knowledge that we are taking precautionary measures to maintain a safe environment for our guests and staff.
Our location in Moalboal is in the middle of a field with no other houses or people nearby. If you live in a populated area, our remote location is the perfect place to reconnect with nature, physically distance yourself from other people, but still be close to activities such as the world famous sardines or white beach.
Physical/social distancing is easy at our lodge. We only have two private rooms, and a spacious dormitory for two friends travelling together. During the “new normal”, we only accept a maximum capacity of six people.
We will continue to revise our processes in line with local and government guidelines.
Due to the latest COVID-19 local and international guidelines and safety protocols, we have implemented the following services and precautions, to ensure both our guests and staff have a healthy environment:
Our location in Moalboal is in the middle of a field with no other houses or people nearby. If you live in a populated area, our remote location is the perfect place to reconnect with nature, physically distance yourself from other people, but still be close to activities such as the world famous sardines or white beach.
Physical/social distancing is easy at our lodge. We only have two private rooms, and a spacious dormitory for two friends travelling together. During the “new normal”, we only accept a maximum capacity of six people.
We will continue to revise our processes in line with local and government guidelines.
Due to the latest COVID-19 local and international guidelines and safety protocols, we have implemented the following services and precautions, to ensure both our guests and staff have a healthy environment:
Our Staff
Check in
Our reception staff will be wearing a face mask and observing physical distancing. The following will be mandatory for all guests:
We ask for your patience and understanding if your room is not ready upon check in, whilst we ensure your room is thoroughly cleaned and sterilised before you enter.
We also provide the following:
Hygiene Protocols
* High-Touch areas are places touched on a regular basis, often by multiple people. They include but are not limited to:
- We have two members of staff, both live on site
- All Staff wear N95 face masks
- Staff are Airborne Pathogen trained and certified via Emergency First Response (EFR)
Check in
Our reception staff will be wearing a face mask and observing physical distancing. The following will be mandatory for all guests:
- A mask must be worn when checking in and speaking to reception staff
- Temperature check
- Completion of Health Questionnaire
- Footwear must be left at the base of all steps (reception, dining area, chill out area and your room)
- Hand sanitising before and after entering reception
- Physical distancing to be observed
We ask for your patience and understanding if your room is not ready upon check in, whilst we ensure your room is thoroughly cleaned and sterilised before you enter.
We also provide the following:
- Option for contact-less payment
- Recommended day trips for physical distancing
- The option to not have your room cleaned daily during your stay
- Complimentary washable cloth face mask to keep you safe, and also reduce your single-use plastic use
- A refillable water bottle is for sale in our Eco Shop, and you can refill for FREE at our water station during your stay
- Hand sanitising stations in reception and at our free Water Refill station
Hygiene Protocols
- A mask must be worn when leaving the grounds (if you only have a plastic single-use mask, we will provide a complimentary washable cloth mask)
- Breakfast will be served on your terrace
- Hand Sanitiser provided in all rooms
- Common and high traffic / touch areas* disinfected with 70% Ethyl Alcohol regularly
- Rooms cleaned and sanitised daily with disinfectant, including light fittings and door handles (you have the option to opt out of daily cleaning)
- Our Lodge has opening windows for free flowing air, and natural cross ventilation. We only have fans in each room, there is no air conditioning at our property
- Large open areas in order to maintain social / physical distancing
- Operating at 50% Capacity to comply with social / physical distancing
- We aim to leave 24 hours between guests checking-out and guests checking into each room, to ensure thorough cleaning and sterilising
* High-Touch areas are places touched on a regular basis, often by multiple people. They include but are not limited to:
- Door handles and window catches
- Light switches
- Fan chords
- Bathrooms and faucets
- Water refill station
Your health, safety, and peace of mind are our primary concern. If you have any questions regarding our COVID-19 compliance, please feel free to email us, and we will be happy to reassure you.